Mama Bear
3 weeks ago
★★★★★
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
Garage Door Opener Repair
Garage door opener repair for controls, sensors, and drive faults.
Remote, keypad or wall control not working? Share your town, the opener make and model if known, and what each control does. Anderson can check service availability for repair or compatible replacement. Do not force a heavy, crooked or damaged door to test the opener.
New Haven based, serving listed Connecticut communities. Availability and any visit charge are confirmed before scheduling. View service areas.
A closer look
Repair or replace: what changes the decision
A repair can make sense when the failed component is available and the opener otherwise meets current needs. Replacement may be the better value when major electronics or drive components fail, compatible parts are unavailable, or the homeowner wants features such as battery backup, integrated lighting, quieter operation, or connected controls. The door's balance must be corrected before either option is evaluated.
This comparison shows a chain-drive example. Belt-drive systems, sensors, controls and other opener faults need their own diagnosis.
What changes in the illustration
Broken chain
The upper panel shows two separated ends of the opener's drive chain. This is a chain-drive fault; it does not by itself establish that the motor has failed.
Chain replaced
The lower panel shows a continuous chain following the rail and sprocket. Compatible parts and the correct setup depend on the opener model.
Concept illustration. Professional repair shown. Actual hardware and repair scope depend on your door and opener.
Why a closing door reverses
Common causes include a blocked or misaligned safety-sensor beam, damaged sensor wiring, resistance in the door, or travel settings that make the opener think the floor is an obstruction. The door should move smoothly by hand before force or travel is adjusted. Increasing force to hide a binding door can weaken the protection provided by the reversal system.
The technician explains the recommended work and price before any approved repair begins.
Ask about the visit charge and which repair or replacement options will be assessed. Parts compatibility, the door condition and the proposed scope should be confirmed before you approve work.
LiftMaster, Chamberlain, Genie, Wayne Dalton, Clopay, and Amarr.
Common questions
How do I check availability for opener repair?
Share your ZIP code, service town, opener manufacturer and model, and control behavior. Include manual-movement observations only if already known from safe operation; you do not need to test a damaged door before calling. Current availability and the next service step can then be checked.
Why does my garage door start closing then reverse back up?
Blocked or misaligned safety sensors are common, but damaged wiring, door resistance, and travel settings can produce the same behavior. The sensor path and the door's manual movement should be checked before opener settings are changed.
Can you set up my car's built-in remote (HomeLink)?
Compatibility depends on the vehicle, opener model, radio system, and any required bridge device. Share the vehicle year and opener model when scheduling so pairing options can be checked.
Are smart openers worth it?
They can be useful when remote status, alerts, guest access, or connected controls matter. Compatibility, privacy preferences, battery-backup needs, and the condition of the existing opener should be considered before replacing a working unit.
Common problems we diagnose
- My garage door reverses before closing or opens again.
- The motor runs or opener clicks, but the garage door does not move.
- My garage door closes only while I hold the wall button.
- My garage door remote works only sometimes.
- My garage door opens by itself or in the middle of the night.
- Should both garage door sensors be green? What the light colors mean.
- Garage door keypad or code not working? Isolate the cause.
- My garage door will not close all the way.
- All garage door problems
Related services
One Request. Three Simple Steps.
Let’s start with your door.
No need to leave this page. You can change your answers at any step.
- 1 The problem
- 2 Your location
- 3 Contact details
Your request is sent to Anderson. Appointment timing and any visit charge are confirmed with you.
Request submitted
Thank you for contacting Anderson.
Your request has been accepted for delivery to Anderson. A team member must confirm availability before any appointment is booked.
Need service now? Call (203) 902-3902 to confirm availability.
From our customers
What customers say on Google
G
Yehuda Robinov
a month ago
★★★★★
Very very professional guys good jobs good service
adam ricker
3 months ago
★★★★★
Great worker
David Avitan
3 months ago
★★★★★
They replaced three garage door motors for me, and the service was excellent from start to finish.Excerpt from Google review
Mary larson
4 months ago
★★★★★
Very good service and very polite
Tippawan Markmaitree-Babin
4 months ago
★★★★★
Very good work, polite and flexible in scheduling appointments.
Reviews from Google. Rating and relative dates checked October 1, 2026. This is a dated snapshot, not a live feed.
Serving your home with pride
Check service availability in your area.
Call now to discuss the problem and check availability for your ZIP. The exact service address is confirmed before scheduling.