Mama Bear
3 weeks ago
★★★★★
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
Springs, Cables & Tracks
Garage door spring, cable, and track repair.
Broken garage door spring repair and garage door cable repair both begin with the door secured. Springs counterbalance the door, while cables and drums lift both sides evenly. A failure can leave the door heavy, crooked, off track, or unstable, so loaded hardware should be limited to visual inspection by a homeowner.
Call now to discuss the problem and check availability for your ZIP.
Understand the repair
A closer look
Broken garage door spring repair
Springs fatigue through repeated open-and-close cycles. Corrosion, an incorrect spring match, damaged bearings, and temperature changes can add stress, but the correct replacement still depends on the door's measured weight, height, drum setup, and spring geometry. On a paired system, both springs should be inspected and matched as a system.
Keep the opening clear and stop using the opener if a spring is broken. Spring replacement and tension adjustments require a professional.
What changes in the illustration
Broken spring
The upper panel shows a separation in the spring coil. The steel shaft still runs through it, but the spring is no longer continuous.
Spring replaced
The lower panel shows a continuous replacement coil in the same position. The correct spring is selected for the actual door, and the complete system is checked for balance.
Concept illustration. Professional repair shown. Actual hardware and repair scope depend on your door and opener.
Garage door cable, track, and off-track repair
Frayed cable strands, slack on one side, a shifted drum, a crooked door, and rollers outside the track are reasons to stop operating the door. Garage door track repair may be needed when a track is bent, loose, damaged, or misaligned. Garage door cable repair and garage door off-track repair require the door to be secured before cable tension, drum position, roller condition, hinge damage, and track alignment are evaluated.
The technician explains the recommended work and price before any approved repair begins.
Spring and cable options are explained after the door and hardware are inspected, before approved work begins.
LiftMaster, Chamberlain, Genie, Wayne Dalton, Clopay, and Amarr.
Common questions
Can I use a garage door with a broken spring?
Do not keep running the opener. A broken spring can leave the door extremely heavy and can overload the opener or destabilize the door. Keep the opening clear and call with the door position, spring location, and any visible gap in the coil.
What should I do if a garage door cable comes loose or off the drum?
Stop operating the door and keep clear of the opening. Do not wind the drum, reattach the cable, loosen the bottom bracket, or pull the manual release while the door is uneven or partly open. The door should be secured before the lift system is handled.
How is an off-track garage door repaired?
The door is first stabilized so its weight cannot shift unexpectedly. The repair then depends on why it left the track: roller, hinge, track, cable, drum, spring, or section damage. The door should be balanced and the full travel checked before normal use resumes.
Common problems we diagnose
One Request. Three Simple Steps.
Let’s start with your door.
No need to leave this page. You can change your answers at any step.
- 1 The problem
- 2 Your location
- 3 Contact details
Your request is sent to Anderson. Appointment timing and any visit charge are confirmed with you.
Request submitted
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Your request has been accepted for delivery to Anderson. A team member must confirm availability before any appointment is booked.
Need service now? Call (203) 902-3902 to confirm availability.
From our customers
What customers say on Google
G
Yehuda Robinov
a month ago
★★★★★
Very very professional guys good jobs good service
adam ricker
3 months ago
★★★★★
Great worker
David Avitan
3 months ago
★★★★★
They replaced three garage door motors for me, and the service was excellent from start to finish.Excerpt from Google review
Mary larson
4 months ago
★★★★★
Very good service and very polite
Tippawan Markmaitree-Babin
4 months ago
★★★★★
Very good work, polite and flexible in scheduling appointments.
Reviews from Google. Rating and relative dates checked October 1, 2026. This is a dated snapshot, not a live feed.
Serving your home with pride
Check service availability in your area.
Call now to discuss the problem and check availability for your ZIP. The exact service address is confirmed before scheduling.