Mama Bear
3 weeks ago
★★★★★
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
Cable Repair
Garage door cable repair for loose, frayed, or displaced cables.
A cable off its drum or damaged on one side can leave the door crooked or unsupported. Stop the opener and keep clear. The door must be secured before the cable, drum, bottom attachment, or spring system is handled.
Availability is confirmed for the exact service address before scheduling.
Find why the cable lost tension
Find why the cable lost tension
A displaced cable may be a result of a spring failure, an obstruction, uneven movement, worn hardware, or a drum problem. Reattaching the visible cable alone may leave the underlying cause unresolved. Inspection includes both sides of the lifting system and the condition of the cable strands and attachment points.
Restore even lifting and controlled travel
After the door is secured, the technician explains whether cable replacement, drum correction, or other work is needed. Replacement cables must suit the door height and lift arrangement. Door level, balance, travel, and the related hardware are checked after the approved work.
The technician explains the recommended work and price before any approved repair begins.
Cable work is quoted after the lift system is inspected. Ask which related parts and operating checks are included.
LiftMaster, Chamberlain, Genie, Wayne Dalton, Clopay, and Amarr.
Common questions
Should I put the cable back on the drum?
No. Do not turn the drum, loosen set screws, or handle bottom brackets. These parts may remain loaded even when the cable looks loose.
Can I close a door with one loose cable?
Do not try to force it closed or run the opener. One-sided support can make the door shift. Keep people and vehicles away and describe its position when requesting help.
Does a loose cable always mean the cable needs replacing?
No. A technician must check for damage and determine why tension was lost. A sound cable may have been displaced by another fault.
Common problems we diagnose
Related services
One Request. Three Simple Steps.
Let’s start with your door.
No need to leave this page. You can change your answers at any step.
- 1 The problem
- 2 Your location
- 3 Contact details
Your request is sent to Anderson. Appointment timing and any visit charge are confirmed with you.
Request submitted
Thank you for contacting Anderson.
Your request has been accepted for delivery to Anderson. A team member must confirm availability before any appointment is booked.
Need service now? Call (203) 902-3902 to confirm availability.
From our customers
What customers say on Google
G
Yehuda Robinov
a month ago
★★★★★
Very very professional guys good jobs good service
adam ricker
3 months ago
★★★★★
Great worker
David Avitan
3 months ago
★★★★★
They replaced three garage door motors for me, and the service was excellent from start to finish.Excerpt from Google review
Mary larson
4 months ago
★★★★★
Very good service and very polite
Tippawan Markmaitree-Babin
4 months ago
★★★★★
Very good work, polite and flexible in scheduling appointments.
Reviews from Google. Rating and relative dates checked October 1, 2026. This is a dated snapshot, not a live feed.
Serving your home with pride
Check service availability in your area.
Call now to discuss the problem and check availability for your ZIP. The exact service address is confirmed before scheduling.