Mama Bear
3 weeks ago
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
LiftMaster, Chamberlain, Genie, Wayne Dalton, Clopay, and Amarr.
Genie / Garage door opener / Family guide
Locate document 3511035556 for the listed older screw-drive models, including 2560 and 3560.
Identifier: Legacy IS / ISL / IC / H series. This guide compares a family or related models. Use the exact configuration on your label.
Models covered: CM8600, IMS1000, IS525, IS920, CM7600, H6000, H4000, ISL980, ISL950, ISL920, IS900, IS850, IS550, PRO95, 3560, 2560. They are separate configurations; compare the applicable facts and documents below.
Genie’s applicability article lists CM8600, IMS1000, IS525 and IS920. Separate exact support pages link the same IS/ISL/IC/H manual for CM7600, H6000, H4000, ISL980, ISL950, ISL920, IS900, IS850, IS550, PRO95, 2560 and 3560.
IS920 and ISL920 remain distinct labels even though Genie links both to this manual. Retain every letter and suffix when asking for service.
The older 2560 and 3560 DirectLift labels route here. The 2060L and 3060L DirectLift models use a separate document, so the marketing name alone is insufficient.
| Documented series | IS / ISL / IC / HSource: IS, ISL, IC and H Series manual, document 3511035556 · Printed page 1, cover |
|---|---|
| Electronics designation | Series IISource: IS, ISL, IC and H Series manual, document 3511035556 · Printed page 1, cover |
| Document number | 3511035556Source: IS, ISL, IC and H Series manual, document 3511035556 · Printed page 1, cover |
| Power supply stated in manual | 110–120 VConfirm the installed unit label; no electrical repair procedure is provided.Source: IS, ISL, IC and H Series manual, document 3511035556 · Printed page 2, checklist item 5 |
These links open the manufacturer’s document or support page. Manuals are hosted by their issuer.
Filter the documents listed below by model or document type. A match is not confirmation of your unit’s revision or installed accessories; read the scope note before using a document.
1 of 1 listed documents shown.
The applicability article lists CM8600, IMS1000, IS525 and IS920. The other twelve model labels shown here each have a separate exact support-page link to this PDF. Bare and suffixed models remain distinct.
Anderson prepared this independent reference from the listed sources. It is not the manufacturer’s official support site, an installation inspection or a product test. Current stock, parts availability and warranty entitlement are not established by a listing.
Garage Door Opener Repair: what an inspection or installation involves →
Share the equipment label and symptom. Availability is confirmed for the exact service address before scheduling. This reference does not establish a fault, part fitment, or repair availability for a particular model.
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From our customers
3 weeks ago
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
a month ago
Very very professional guys good jobs good service
3 months ago
Great worker
3 months ago
They replaced three garage door motors for me, and the service was excellent from start to finish.Excerpt from Google review
4 months ago
Very good service and very polite
4 months ago
Very good work, polite and flexible in scheduling appointments.
Reviews from Google. Rating and relative dates checked October 1, 2026. This is a dated snapshot, not a live feed.
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