Mama Bear
3 weeks ago
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
LiftMaster, Chamberlain, Genie, Wayne Dalton, Clopay, and Amarr.
Genie / Garage door opener / Family guide
Match seven exact Pro labels to the unified owner manual without treating their configurations as identical.
Identifier: 4164 / 4124 / 4064 / 4024 / 3124H / 3064 / 3024. This guide compares a family or related models. Use the exact configuration on your label.
Models covered: 4164, 4124, 4064, 4024, 3124H, 3064, 3024. They are separate configurations; compare the applicable facts and documents below.
Each exact support page links the belt/chain/screw owner manual. This is a programming and maintenance document covering different drive families; its shared use does not establish one rail or motor configuration.
Genie’s backup list names 4164, 4124, 4064, 4024, 3064 and 3024 as add-on eligible. That is different from a statement that every installed unit already includes a battery.
The 3124H brochure separately documents integrated Wi-Fi, belt or chain options and a 140 V DC motor. Its non-Wi-Fi comparison names 3024H specifically; that H-suffixed comparison is not transferred to the bare 3024 label.
For 3064, the exact support page also links a belt/chain installation sheet while Genie separately identifies 3064 as screw drive. Use the owner manual here and obtain an installation document matched to the complete installed configuration.
If your opener is labeled Genie Pro TriloG 1200 or 1500, check CPSC recall 14-114 in the sources. Coverage depends on the notice’s exact product identity and serial prefix; 3064 or 4064 alone does not establish coverage. For a matching unit, follow the notice’s stop-use and unplug instructions and contact Genie.
| 3024 support name | IntelliG 1000A support family name is not a power rating or parts interchangeability statement.Source: Model 3024 - IntelliG® 1000 Product Support · Exact support-page heading |
|---|---|
| 4024 support name | IntelliG 1200A support family name is not a power rating or parts interchangeability statement.Source: Model 4024 - IntelliG® 1200 Product Support · Exact support-page heading |
| 3064 support name | TriloG 1200A support family name is not a power rating or parts interchangeability statement.Source: Model 3064 - TriloG® 1200 Product Support · Exact support-page heading |
| 4064 support name | TriloG 1500A support family name is not a power rating or parts interchangeability statement.Source: Model 4064 - TriloG® 1500 Product Support · Exact support-page heading |
| 4124 support name | Connected Pro SeriesA support family name is not a power rating or parts interchangeability statement.Source: Model 4124 - 4124 Connected Pro Series Product Support · Exact support-page heading |
| 4164 support name | Connected Pro SeriesA support family name is not a power rating or parts interchangeability statement.Source: Model 4164 - 4164 Connected Pro Series Product Support · Exact support-page heading |
| 3124H connectivity | Integrated Wi-Fi / Aladdin ConnectSource: Genie 3124H Connected Pro Series brochure · PDF pages 1–2 |
| 3124H motor | 140 V DCMotor specification, not mains voltage.Source: Genie 3124H Connected Pro Series brochure · PDF page 1 |
| Backup option: 4164, 4124, 4064, 4024, 3064, 3024 | Listed as add-on eligibleMatch the full installed model and the manufacturer’s actual kit; no generic battery substitution.Source: Genie battery backup: exact included and add-on model lists · Battery Backup available as an add-on |
These links open the manufacturer’s document or support page. Manuals are hosted by their issuer.
Filter the documents listed below by model or document type. A match is not confirmation of your unit’s revision or installed accessories; read the scope note before using a document.
2 of 2 listed documents shown.
Each listed model has an exact Genie support page linking this manual. Match the complete label; shared instructions do not establish interchangeable parts.
The exact 3124H support page links this brochure. Its specifications describe the printed 3124H configuration; they are not assigned to the other models in this guide. Match the complete label and brochure revision.
Anderson prepared this independent reference from the listed sources. It is not the manufacturer’s official support site, an installation inspection or a product test. Current stock, parts availability and warranty entitlement are not established by a listing.
Garage Door Opener Repair: what an inspection or installation involves →
Share the equipment label and symptom. Availability is confirmed for the exact service address before scheduling. This reference does not establish a fault, part fitment, or repair availability for a particular model.
One Request. Three Simple Steps.
No need to leave this page. You can change your answers at any step.
Your request is sent to Anderson. Appointment timing and any visit charge are confirmed with you.
Request submitted
Your request has been accepted for delivery to Anderson. A team member must confirm availability before any appointment is booked.
Need service now? Call (203) 902-3902 to confirm availability.
From our customers
3 weeks ago
The service was fantastic- courteous, knowledgeable and honest.Excerpt from Google review
a month ago
Very very professional guys good jobs good service
3 months ago
Great worker
3 months ago
They replaced three garage door motors for me, and the service was excellent from start to finish.Excerpt from Google review
4 months ago
Very good service and very polite
4 months ago
Very good work, polite and flexible in scheduling appointments.
Reviews from Google. Rating and relative dates checked October 1, 2026. This is a dated snapshot, not a live feed.
Serving your home with pride
Call now to discuss the problem and check availability for your ZIP. The exact service address is confirmed before scheduling.
AI assistant · General guidance and service requests