Genie / Garage door opener / Family guide
Genie Pro manual selector: keep drive, backup and H suffixes separate
Match seven exact Pro labels to the unified owner manual without treating their configurations as identical.
Match the model before choosing a document
Identifier: 4164 / 4124 / 4064 / 4024 / 3124H / 3064 / 3024. This guide compares a family or related models. Use the exact configuration on your label.
Models covered: 4164, 4124, 4064, 4024, 3124H, 3064, 3024. They are separate configurations; compare the applicable facts and documents below.
Each exact support page links the belt/chain/screw owner manual. This is a programming and maintenance document covering different drive families; its shared use does not establish one rail or motor configuration.
Genie’s backup list names 4164, 4124, 4064, 4024, 3064 and 3024 as add-on eligible. That is different from a statement that every installed unit already includes a battery.
The 3124H brochure separately documents integrated Wi-Fi, belt or chain options and a 140 V DC motor. Its non-Wi-Fi comparison names 3024H specifically; that H-suffixed comparison is not transferred to the bare 3024 label.
For 3064, the exact support page also links a belt/chain installation sheet while Genie separately identifies 3064 as screw drive. Use the owner manual here and obtain an installation document matched to the complete installed configuration.
Documented specifications
| 3024 support name | IntelliG 1000A support family name is not a power rating or parts interchangeability statement.Source: Model 3024 - IntelliG® 1000 Product Support · Exact support-page heading |
|---|---|
| 4024 support name | IntelliG 1200A support family name is not a power rating or parts interchangeability statement.Source: Model 4024 - IntelliG® 1200 Product Support · Exact support-page heading |
| 3064 support name | TriloG 1200A support family name is not a power rating or parts interchangeability statement.Source: Model 3064 - TriloG® 1200 Product Support · Exact support-page heading |
| 4064 support name | TriloG 1500A support family name is not a power rating or parts interchangeability statement.Source: Model 4064 - TriloG® 1500 Product Support · Exact support-page heading |
| 4124 support name | Connected Pro SeriesA support family name is not a power rating or parts interchangeability statement.Source: Model 4124 - 4124 Connected Pro Series Product Support · Exact support-page heading |
| 4164 support name | Connected Pro SeriesA support family name is not a power rating or parts interchangeability statement.Source: Model 4164 - 4164 Connected Pro Series Product Support · Exact support-page heading |
| 3124H connectivity | Integrated Wi-Fi / Aladdin ConnectSource: Genie 3124H Connected Pro Series brochure · PDF pages 1–2 |
| 3124H motor | 140 V DCMotor specification, not mains voltage.Source: Genie 3124H Connected Pro Series brochure · PDF page 1 |
| Backup option:4164, 4124, 4064, 4024, 3064, 3024 | Listed as add-on eligibleMatch the full installed model and the manufacturer’s actual kit; no generic battery substitution.Source: Genie battery backup: exact included and add-on model lists · Battery Backup available as an add-on |
Official documents & support
These links open the manufacturer’s document or support page. Manuals are hosted by their issuer.
- owner manual
Each listed model has an exact Genie support page linking this manual. Match the complete label; shared instructions do not establish interchangeable parts.
Models: 4164, 4124, 4064, 4024, 3124H, 3064, 3024enDocument: 42327.02080, 04/2024United States - brochure
Each listed model has an exact Genie support page linking this manual. Match the complete label; shared instructions do not establish interchangeable parts.
Models: 3124HenDocument: Item G001.3124, 10/25United States
Before applying these details
- Use the full model and serial label when asking about service or parts; a shared manual does not establish interchangeability.
- Original motor ratings for bare legacy identifiers, complete H/-B package mapping and 3064 installation-sheet applicability remain unresolved.
Sources & scope
- Model 4164 - 4164 Connected Pro Series Product SupportThe Genie Company · checked 2026-09-11
- Model 4124 - 4124 Connected Pro Series Product SupportThe Genie Company · checked 2026-09-11
- Model 4064 - TriloG® 1500 Product SupportThe Genie Company · checked 2026-09-11
- Model 4024 - IntelliG® 1200 Product SupportThe Genie Company · checked 2026-09-11
- Model 3124H - Connected Pro Series Product SupportThe Genie Company · checked 2026-09-11
- Model 3064 - TriloG® 1200 Product SupportThe Genie Company · checked 2026-09-11
- Model 3024 - IntelliG® 1000 Product SupportThe Genie Company · checked 2026-09-11
- Genie belt/chain/screw drive programming, operation and maintenance manualThe Genie Company · checked 2026-09-11 · 42327.02080, 04/2024
- Genie battery backup: exact included and add-on model listsThe Genie Company · checked 2026-09-11
- Genie screw-drive model identification in bearing-block applicabilityThe Genie Company · checked 2026-09-11
- Genie 3124H Connected Pro Series brochureThe Genie Company · checked 2026-09-11 · Item G001.3124, 10/25
Anderson prepared this independent reference from the listed sources. It is not the manufacturer’s official support site, an installation inspection or a product test. Current stock, parts availability and warranty entitlement are not established by a listing.
Need service in Connecticut? Check Anderson’s listed service areas or describe your equipment and symptom. This national reference library does not imply nationwide repair coverage.